Return Policy

Return Policy for Masterpiece 4u

At Masterpiece 4u, we value customer satisfaction and strive to provide the best shopping experience. Please read the following terms carefully to ensure you fully understand our return policy:

1. Return Policy
• You may request a return within 7 days from the date of receiving your order.
• The product must be unused and in its original condition, including all accessories and original packaging.
2. Eligible Return Cases
• Receiving a product that is different from what was ordered.
• Receiving a defective or damaged product.
• In case of significant shipping delays, the customer may contact us to review the return request.
3. Return Process
• Please contact our customer service and provide your order number along with photos of the product in case of any defect or mismatch.
• We will process your request within 3-5 business days and inform you of the necessary steps to return the product and receive a refund.
4. Disclaimer
• Some products may not be eligible for return due to health or personal reasons.
• Shipping fees are non-refundable unless the issue is due to an error on our part.

For any inquiries, please contact our customer service via email or WhatsApp, and we will respond as soon as possible.